Returns & Exchanges
At Woven Labels, we strive for perfection in every stitch, but if your order isn't exactly what you envisioned, we offer a 30-day return policy for unused products. Please note that custom-designed labels are non-refundable unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Package Your Items
Place the unused labels in their original packaging to ensure they are protected from damage during transit back to our facility.
- 3.Ship to Studio
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our artisans verify the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.